Refund Policies

FINAL SALE AND CLEARANCE ITEMS

Once shipped out, all final sale and clearance items cannot be cancelled or exchanged under any circumstance.

LINGERIE, UNDERWEAR & SHOES

All Lingerie, stockings, shoes & accessories are final sale cannot be exchanged or returned.

TOYS AND OTHER PRODUCTS

Due to the intimate nature of our products, and for the safety of our customers, we cannot accept any exchanges on non-defective products.

DEFECTIVE PRODUCTS

All orders are checked prior to sending to ensure battery and product is working correctly to ensure your satisfaction. Due to the intimate nature of the products we well and our no-refund policy, all products are checked to ensure proper functioning. If we experience a defective product you have ordered, we will immediately replace it, test again to ensure proper functioning prior to sending your order.

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